At HairbyTMarie we are committed to providing our customers with the best, this doesn't only apply to our products but our process as well. Once payment is cleared, we will begin to process your order, processing time will take 3-5 business days . After processing is completed, it will take 2-3 business days ,once shipped to receive your package. 

This processing time frame is subject to change due to sales or during holiday seasons.

Note that during the holiday season it could typically take longer. We ship items through USPS Priority Mail. USPS delivers Monday - Saturday.

Tracking numbers are sent to your email address as soon as a shipping label is created. If you do not receive a tracking number, please let us know. 


Incomplete or incorrect address information is the major cause of shipment delays. Please check the address information on your order. Make sure you have included ALL the information (address, apt number, etc.) needed to deliver your package.It is extremely important that you give us the most accurate and complete information possible.

If for any instance you are placing an order for someone else and would like it shipped to an address that is different from your billing address PLEASE CONTACT US at before you place an order. 

We are not responsible for late shipments due to inclement weather, holidays, natural disasters, or carrier delays. We strongly suggest not booking a hair appointment until you have received your order.